94 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews 5,655 Metrics Info
4.8
Based on 4,551 reviews
| Shipping & Delivery | |
|---|---|
| Delivery Methods | Courier, Postal Service |
| Average Delivery Time | Within 5 Days |
| On-time Delivery | Greater than 94% |
| Accurate And Undamaged Orders | 96% |
| Customer Service | |
| Communication Channels | Telephone, Email, Live Chat |
| Queries Resolved In | Under An Hour |
| Customer Service | 4.8 out of 5 |
| Returns & Refunds | |
| Returns Process | Easy |
About Rack Attack:
Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.
Visit Website
Write Your review
632
Anonymous
Anonymous // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rachel F
Paolo R
“Responsive and honored a labor day sale after purchase”
Helpful Report
(Online Store) - Posted 17 hours ago
Helene R
“Product was as described. Delivery was quick. Descriptions were helpful.”
Helpful Report
(Online Store) - Posted 18 hours ago
Robert H
“Ordered on Saturday night. I kid you not, I was installing on Wednesday. So yeah, shipping was fast and I opted for the free version. I had concerns about the fitment listed on there website as Thule suggest 50" bars. I had been borrowing a rack from my wife's car (also Thule) and noted the bars were 53 inches. They assured me to stick with the recommended size and they were correct. Thule could use a new tape measure! The 50" bars are indeed 53". I got the Evo wing bars and they are stout! Great product and great service! Thanks!!!!”
Helpful Report
Posted 2 days ago
Tom G
Ernesto C
“Excellent customer service. I am happy I could look at the product at the store before I committed to buy. Excellent choices in store.”
Helpful Report
Posted 3 days ago
Dwayne C
Xander V
Sylvia W
Thomas L
“Easy to use site, quick shipping. Item was in stock when they said it was in stock. No problems!”
Helpful Report
Posted 5 days ago
Frederick G
“Rack attack came through incredibly . I ordered the wrong size. They quickly corrected the mistake with the shipping label and the right size within one day. No one can be north Boston rack attack. There the best.”
Helpful Report
Posted 6 days ago
Anonymous
“Customer service promptly resolved payment concern. Merchandise was shipped immediately. Great overall service experience.”
Helpful Report
Posted 1 week ago
Frederick G
“Rack attack in north Boston is the best I ordered the wrong size. They were very prompt and helpful in the exchange. They sent me the return label very properly. Any questions I had were answered in a very non-technical easy to understand and I have the off grid on my vehicle it was easy to put together. It’s a phenomenal piece of equipment and I am very happy and I will, definitely praise rack attack of North Boston”
Helpful Report
Posted 1 week ago
Michael B
Erwin L
Stephen L
“Rack Attack had Yakima HD bars in stock, when all others were on back order.”
Helpful Report
Posted 1 week ago
Michael Z
Dan K
“Found a hard-to-find part for my Yakima rack and Rack Attack handled everything beautifully! Ordering, shipping, and communication was super helpful. Thanks all!”
Helpful Report
Posted 1 week ago
Mark C
“Very impressed with Rack Attack. I didn't want to spend too much on a roof mount bike rack. The Yakima Highroad and Frontloader fit the bill budget wise. Problem was both were in very short supply. Found the Highroad at Rack Attack at a good price online, but it was out of stock when I ordered it. Rack Attack contacted me, at which time I told them I would be just as happy with the cheaper Frontloader if I could find one. The Frontloader wasn't even listed on the website, but Rack Attack found one in SoCal, changed my order and shipped it for free to Washington state. Couldn't be happier!”
Helpful Report
Posted 1 week ago
Christopher E
“Got everything I needed all in one spot. It got here fast with nothing missing. In plenty of time for our first Floatzilla. That's all I can ask. Behind every great adventure, there's logistics.”
Helpful Report
Posted 1 week ago
- «
- 1
- 2
- 3
- 4
- 5
- »
Rack Attack is rated 4.8 based on 4,551 reviews
'); $('#paginationContainer').html(''); $.ajax({ url: pageUrl, method: 'GET', headers: { 'Cache-Tag': 'rackattack' } }).then(function(response) { $('#reviewsContainer').html(response.reviews); $('#paginationContainer').html(response.pagination); }); } $(window).bind('hashchange', function() { loadPage(); }); $(document).ready(function() { setPagination(); if (window.location.hash) { loadPage(); } });
